Quality Assurance & Product Commitment
At KODAND, we are committed to delivering pure, natural, and quality-tested honey products. While food products do not carry a conventional warranty like electronics, KODAND provides a quality assurance guarantee in line with food safety standards.
🍯 Our Quality Assurance Promise
KODAND ensures that all products:
- Are hygienically processed and packed
- Meet applicable food safety and quality standards
- Are free from adulteration and artificial additives
- Are supplied within the declared shelf life
Each batch is handled with care to maintain purity, freshness, and consistency.
📦 Packaging & Shelf Life
- Products are sealed in food-grade packaging
- Shelf life is clearly mentioned on each pack
- Proper storage instructions are provided on labels
Customers are advised to store honey in a cool, dry place away from direct sunlight.
🔄 Replacement / Refund Policy
In case of:
- Manufacturing defect
- Packaging damage at dispatch
- Quality issues reported within a reasonable time
KODAND will review the concern and offer a replacement or resolution, subject to verification and company policy.
Proof of purchase and batch details may be required.
⚠️ What Is Not Covered
The following are not covered under warranty:
- Improper storage after delivery
- Natural crystallization of honey (a sign of purity)
- Color or texture variations due to natural sources
- Damage caused during transit by third-party logistics (unless insured)
🌍 Bulk, Wholesale & Export Orders
For bulk, wholesale, private label, and export orders, warranty and quality terms are governed by:
- Purchase agreement
- Proforma invoice
- Export or trade contract
Specific quality parameters are agreed prior to dispatch.
📞 Warranty & Quality Support
For any product-related concern, please contact:
Company: KODAND
📧 Email: info@iamkodand.in
📞 Phone: +91 93 50 20 1992
🌐 Website: https://iamkodand.in/
Your trust matters to us. KODAND stands behind the quality of every product we supply.