Order Processing & Delivery Information

At KODAND, we are committed to delivering our honey products in a safe, timely, and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered for domestic and international customers.

📦 Order Processing Time

• Orders are processed after order confirmation and payment verification
• Standard processing time: 2–5 business days
• Bulk, private label, or customized orders may require additional processing time

Customers will be informed in case of any delays.

🇮🇳 Domestic Shipping (India)

• We ship across India, including Delhi NCR and all major cities
• Orders are dispatched via reputed courier and logistics partners
• Estimated delivery time: 3–7 business days, depending on location

🌍 International Shipping (Global Export)

KODAND ships honey products to international destinations subject to:

• Import regulations of the destination country
• Export documentation and compliance

Estimated international delivery timelines vary based on:

• Country of destination
• Customs clearance
• Shipping method (air/sea)

💰 Shipping Charges

• Shipping charges are calculated based on weight, volume, and destination
• Charges will be communicated before order confirmation
• For bulk and export orders, shipping costs are quoted separately

📦 Packaging Standards

• All products are packed in food-grade, secure packaging
• Bulk and export shipments use export-standard containers
• Extra care is taken to avoid leakage or damage during transit

🔄 Damaged or Lost Shipments

If an order arrives damaged or is lost in transit:

• Please notify us within 24–48 hours of delivery
• Provide photos and order details for verification

We will assist with resolution as per company policy.

⚠️ Delivery Delays

KODAND is not responsible for delays caused by:

• Courier or logistics providers
• Natural calamities
• Customs clearance delays
• Incorrect shipping information provided by the customer

📞 Shipping Support & Enquiries

For shipping-related questions or assistance:

Company: KODAND

📧 Email: info@kodand.com

📞 Phone: +91-9350201992

🌐 Website: https://iamkodand.in/

KODAND ensures safe and dependable delivery—locally and globally.